Community Involvement

OffLeaseOnly Miami Wins DealerRater Used Car Dealer of The Year United States

on

OffLeaseOnly Miami Wins DealerRater Used Car Dealer of The Year United States

Off Lease Only, the nation’s largest volume independent used car dealer, is pleased to announce that its Miami location has been named the 2019 DealerRater Used Car Dealer of the Year. 

DealerRater Used Car Dealer of The Year

Left to Right: OffLeaseOnly’s John Murphy, Jim Kosobucki, Ejola Cook, DealerRater’s Jamie Oldershaw & Rebecca Radosevich from OLO

The award, announced Jan. 25 during the National Automobile Dealers Association annual convention in San Francisco, recognizes the best used car dealership in the nation that delivers the highest quality of customer service based on consumer reviews written on DealerRater.

“This means the world to us to be recognized for our outstanding customer service,” said Off Lease Only Founder Mark Fischer. “In this day and age it isn’t enough to offer the lowest prices on quality used cars, trucks, SUVs and vans. Even more importantly, it’s how you treat a customer before, during and after the sale.” 

Off Lease Only’s Miami location was evaluated by buyers based on customer service, quality of work, friendliness, pricing and overall experience.

“Car buyers have spoken and have identified Off Lease Only Miami as the best used car dealer to do business with in the U.S,” said DealerRater General Manager Jamie Oldershaw. “The quality and number of reviews for Off Lease Only Miami speak volumes for the top-notch experiences it provides to customers.”

DealerRater Dealer of the Year

Off Lease Only’s reputation management team cares about every customers happiness!

During 2018, Off Lease Only’s Miami store received more than 3,300 positive reviews on DealerRater and only seven negative reviews. Approximately 36,000 dealerships compete nationwide to win this prestigious award. 

“This award is like winning the Super Bowl of auto dealer competitions,” said Sharon Dibble, Off Lease Only’s online reputation supervisor. “This shows how seriously we take customer service, and that we consistently choose to do the right thing where the customer is concerned.”

DealerRater’s Oldershaw said that as car buyers became more technologically savvy, online reviews play a larger role in their car buying decision making. 

In addition to providing outstanding customer service, Off Lease Only’s Miami location also had great success on the sales side, selling more than 10,525 used cars, vans and trucks in 2018. 

DealerRater Used Car Dealer of The Year“To hear that almost every customer that wrote a review had a five-star experience when they came to the lot means so much to us,” said Ray Rodriguez, general manager of the Miami location. “This award is the result of a team effort and recognizes the contributions of everyone in the dealership who put in the work to get us here.” 

Off Lease Only, the Nation’s Used Car Destination, is based in Florida with locations in the West Palm Beach area, Fort Lauderdale area and Orlando as well as Miami. 

With a focus on customer satisfaction, Off Lease Only has an A+ rating from the Better Business Bureau and prides itself on transparency, offering a free five-day / 500-mile exchange policy and no hidden fees. To find out more about Off Lease Only, visit www.offleaseonly.com.

Want to check out an OffLeaseOnly Location nearest you? Simply click the image below for driving directions and to experience the best used car, truck, suv and van buying experience of your life!

Happy Car Shopping!

OffLeaseOnly Locations - Off Lease Only Locations

Recommended for you

You must be logged in to post a comment Login

Leave a Reply